Responsible Gaming

Charitable Gaming. Community Good. is committed to promoting responsible play and ensuring that gaming remains a safe and enjoyable form of entertainment. We share information, tools, and support resources to help people make informed choices and keep play fun.

Whether you are looking to learn more about responsible gaming or seeking support, the resources below can help.

Need Help Now?

If gambling stops feeling like entertainment, support is available.

ConnexOntario provides free, confidential support and information for people in Ontario who are concerned about gambling, mental health, or addiction. Support is available 24/7 by phone, text, and live chat, and ConnexOntario can help connect individuals and families to counselling, treatment programs, and other local services.

24/7 Support Services

Phone: 1-866-531-2600
Text: CONNEX to 247247
Live chat and email support available
Services available across Ontario, in 170+ languages

ConnexOntario can connect individuals and families with counselling, treatment programs, and other community support services.

Learn About Responsible Play

Ontario Lottery and Gaming Corporation – PlaySmart

PlaySmart, operated by the Ontario Lottery and Gaming Corporation (OLG), provides practical information and tools to help people understand how gambling works and keep play safe and enjoyable. PlaySmart is designed to help keep play enjoyable by giving people practical information about odds, myths, budgeting, and safer play habits.

Resources include:

Understand odds and randomness
Recognize common gambling myths
Set spending and time limits
Make informed decisions before and during play

Know when to take a break or seek support

Prevention Resources

Responsible Gambling Council

The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to preventing gambling harm, through research, education, and public awareness.

Their programs focus on:

Public education about gambling risks
Youth awareness initiatives
Research and best practices for safer gambling environments

Tools to Stay in Control

Responsible gaming tools help players manage time and spending so gaming remains a form of entertainment.

Common tools available through regulated gaming environments include:

Spending limits – Set a budget before you play
Time reminders – Stay aware of how long you’ve been playing
Breaks in play – Step away and return later
Self-exclusion programs – Take a longer break from gambling if needed
Reality checks – Reminders about time and money spent

These tools can help players stay informed and in control while keeping gaming enjoyable.

Recognizing When to Seek Help

For most people, gambling is a form of entertainment. However, it may be time to seek support if:

Gambling feels difficult to control
You are spending more time or money than intended
Gambling is affecting work, finances, or relationships
You feel stressed or anxious about gambling

If any of these situations apply, reaching out to a support service such as ConnexOntario at 1-866-531-2600 can help.

Regulation and Player Protection

Gaming in Ontario operates within a regulated framework designed to protect players and ensure fairness. Responsible gambling is a core part of this framework and is supported by regulators, operators, and independent organizations across the province.

The Alcohol and Gaming Commission of Ontario (AGCO) regulates gaming in the province and sets standards for player protection and responsible gambling.

The Ontario Lottery and Gaming Corporation (OLG) promotes responsible gambling through its PlaySmart program and broader responsible gambling policies and reporting.